Privacy Policy
1. Introduction
IronWall Cyber Solutions ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or use our cybersecurity assessment services.
2. Information We Collect
We may collect the following categories of personal data:
- Contact Information: Name, email address, phone number, and company name provided through our forms.
- Technical Data: Domain names, IP ranges, and other technical identifiers submitted for security assessments.
- Usage Data: Pages visited, browser type, device information, and interaction data collected via cookies and analytics tools.
- Payment Data: Billing information processed securely through our third-party payment provider (Stripe). We do not store full payment card details.
Data Collection & Scope
IronWall Cyber Solutions operates strictly within defined boundaries. Services are provided only with written authorization and agreed scope. We process the specific network assets (domains/IPs) you provide exclusively to conduct an external exposure review. This assessment is an external security review; results may vary. Recommendations are guidance and should be validated in your environment.
3. How We Use Your Information
- To deliver and improve our cybersecurity assessment services.
- To communicate with you regarding your orders, reports, and support requests.
- To process payments and manage subscriptions.
- To analyze website usage and optimize our user experience.
- To comply with legal obligations and enforce our terms.
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Assessment data and reports are retained for a period of 12 months after delivery, after which they are securely deleted unless you request earlier removal.
Call Recording & Transcript Retention
To ensure the highest quality of service and provide a clear, accurate summary of your assessment, results calls are recorded. In compliance with data minimization principles, all audio recordings and text transcripts associated with your results call are stored securely and will be permanently deleted after exactly one (1) year from the date of the call.
5. Coverage Statement
Any risk score provided applies only to the assets you provided and reflects a point-in-time external review.
6. Your Rights Under GDPR
If you are located in the European Economic Area, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data ("right to be forgotten").
- Restriction: Request that we limit how we process your data.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, contact us at privacy@ironwallscan.com.
7. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. You can manage your cookie preferences through your browser settings or our consent banner. For full details, please see our Cookie Policy.
8. Third-Party Services
We may share data with trusted third-party service providers who assist us in operating our business, including payment processors, analytics platforms, and email delivery services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
IronWall Cyber SolutionsAustin, TX
Email: privacy@ironwallscan.com
Phone: 1-800-IRONWALL